Thousands Of Satisfied Customers!
Third time is is charm! My fiancé and I just bought and moved into our home, not even two weeks later we had plumbing issues. Called one guy, temporary fix and when we called to see if he could come back out he told us he didn’t have a snake. What plumber doesn’t have a snake?! Then we had another company come out, by 1 a.m. he wasn’t able to fix the problem. The following day, Willy was referred to us. What a relief!! He came out in a Saturday morning, used his machines and cameras, we ended up having the tree in front of our house crush the clay pipes and was traveling through our pipes. Willy gave us a price to fix it, EXTREMELY REASONABLE! Even with the street having to be closed off, all the workers, the sidewalk, street, and our driveway having to be open, it really was affordable. Willy was there the whole time, and each and every time someone came out. He was very sincere, extremely intelligent, and above all professional. Hopefully we won’t need a plumber for a long time, but if we do, we’ll for sure call Willy first.
We had a leak in our ceiling and submitted an online request for service on Sunday afternoon. I received a call back in less than 5 minutes and made an appointment for Monday morning. Will arrived on time within the time frame specified and diagnosed and fixed our problem. He explained everything as he did it which was very helpful. As the other reviews said, Will knew his stuff and fixed our issue. More importantly Will is a genuinely a nice person and answered all of my questions and fixed another small problem with my toilet as well. It was a much better experience than I have had in the past with plumbers in general and I recommend Will without hesitation. I was initially hesitant about who I was going to call to fix this problem and glad I found Will and the Clog Dr. While I’m hoping for no more plumbing issues for a while, it’s comforting to know I can call Will and know I will get great service! Thanks again!
Willy is the best!!! My hot water heater sprung a leak and needed to be replaced. I was in a panic because this of happened at 9 PM on a Wednesday evening and I had a doctors appointment for a minor surgery the next day and definitely wanted to take a shower in the morning. Willy jumped into action managed to find the exact hot water heater needed for the space, drove 1/2 hour to get to my house, greeted me with a big smile and started the installation process by 10 PM!! His workmanship was top notch and he remained extremely pleasant and personable throughout the process. The hot water heater he installed was a highly rated Rheem 40 gallon natural gas unit. He removed the old unit and completed the job by 11:45 PM. Willy will be my go to guy for any plumbing needs from now on!!!
I had a problem with my kitchen sink a few weeks ago and called the clog doctor. Within an hour they sent a tech “Willy” who did a fabulous job of clearing my clogged drain, and also fixed some problems I was having with my sink. He was quite professional and took the time to explain the work that needed to be done as well as the cost. He made sure everything was working before he left and also cleaned up after he was done. Great service… .. I would recommend and use the Clog DR. again.
This is the first time I used Clog Dr. and I am more than satisfied with the services provided. When I called and requested drain clog services Willy was professional and arrived at my house within 40 minutes. After I observed his excellent work performance unclogging my bathtub drain I immediately requested bathroom vanity installation services. The price installation was very affordable so I hired him to install my vanity the same day. William is very resourceful and “goes out of his way” helping his customers. My husband, daughter and I are very happy and we strongly recommend Clog Dr. services. We appreciate your hard work William!
Just had Willy come to investigate our sewer line, which we suspected had a break. He was extremely professional and friendly. Used his state-of-the-art camera to check the line and found that, although there was no break, we had a lot of tree roots infiltrating the line. He spent an hour snaking the line to clear as many of the roots as possible. He was extremely diligent in trying to make sure it was clear. He made sure to show me all the steps so that I could understand what he was doing and see where the problem was. After he finished, he cleaned up thoroughly and left the basement in the same condition he found it. His price seemed reasonable for the amount of work he performed and the equipment involved. Most importantly, he gave me piece of mind that my sewer line was in good shape.
Thanks Willy! I will definitely use you again to keep our sewer line cleaned out and will recommend you to anyone who has drain issues.
I don’t usually leave comments and sometimes am skeptical about comments on a company website but in this case it’s all true! Willy took the time and effort to check out my plumbing issues and answered all of my questions. He is respectful, friendly, and very knowledgeable. He and Terence then came back as scheduled and fixed my main line out with a degree of professionalism I haven’t experienced in quite a while. I highly recommend their services and would call them first should any future issues arise.
Three distinct words describe the Clog Dr. EFFICIENT, EFFECTIVE, RELIABLE. Being a woman and a new home owner, I was reluctant to seek out a plumber until my colleague Claudia assured me of the Clog Dr’s stellar reputation. She was dead on. Willy, the Clog Wizard, surpassed my expectations on service and professionalism. I will definitely utilize the Clog Dr. for all my future plumbing problems. Thanks Doc
Landlord in Bridgeport
The Clog Dr is one of the best service companies I have ever dealt with since buying a multifamily rental property. After my first meeting with Willy and seeing the professionalism that he brings to the jobsite, I was glad I found him online. I was very happy with the work he did to replace rotting pipes and stop the leaks. He works neatly, cleans up when finished and will give you a fair price for the work. He is now my go to guy for all my plumbing work and saves me time and money by setting appointments directly with my tenants. I never have to worry about being on site because I know he is honest and gets the work done right. Thanks Willy!
First time I used Clog Dr. (Willy A) I had two other drain service companies come over– and neither could fix the problem. The first guy charged me $450 and shrugged his shoulders, basically saying hey, can’t fix it, but I was here for 2 hours so I need to get paid. The second guy charged me $800, calling his “advisor” to tell him what needed to be done! Finally, I called Clog Dr., and in 2 hours he fixed the problem– a clogged gutter drain. And charged me less than the first guy. Willy is a godsend!! Honest, excellent work. I would heartily recommend him and Clog Dr. to anyone– you won’t be disappointed in his work or his bill. Highly recommended. 5+stars!!
We had a clog in one of the mainstream drains to the septic, or so we thought. Turns out the pipe had been crushed, only discovered by the use of a camera. The technician, Willy, located the exact spot of the break,he dug it up and fixed the line in hours. Yes, it cost some cash, but the speed and attention to detail were unparalleled. I thoroughly recommend you for these commercial grade problems. Well done!!